FREQUENTLY ASKED
QUESTIONS:

It has been more than 48 hours and I still haven’t received a reply from Upstairs at the Mansion Venue. HELP!

First, check your spam folder (and make sure you add sweetwaterflowerstn@gmail.com to your address book so that you receive future emails). If you are a gmail user, please look in the Promotions tab of your inbox, drag the email into the Primary tab and click “Yes” to ensure all future emails show up in your inbox. If you still haven’t received a response from us, Give us a call back. Something could’ve gone wrong on our end. You can also always call our office at 423-337-6623.

Do you allow outside food and beverages?

Yes, catering companies and local small businesses are welcome.  All of your vendors must be insured, licensed in the State of Tennessee to do the job that you hire them for and abide by all of the rules outlined in the Rental Agreement. We are happy to make recommendations based on your event type.  You my only use florals from Sweetwater Flower Shop.

Do you have a required/preferred vendor list we have to pick from?

Nope! All of your vendors must be insured, licensed in the State of Tennessee to do the job that you hire them for and abide by all of the rules outlined in the Rental Agreement. We are happy to make recommendations based on your event type.  You my only use florals from Sweetwater
Flower Shop.

Where will my guests park?

Kyker’s Funeral Home so graciously offers their overflow parking lots to us free of charge!

How early can we arrive? How late can we stay?

We allow a 1 hour set up time prior to your event and a 1 hour clean-up time after your event.  If you need more time you must rent an extra hour.  If your party runs over during your clean up time, you will be responsible for paying for the extra hour.

Do you have a minimum hour requirement to rent Upstairs at the Mansion Venue?

Yes, there is a two-hour minimum for parties or events that are not during our normal business hours.  Our normal business hours are: Monday through Friday 9am-5pm and Saturday 10am-3pm (Spring, Summer, & Fall).

Can I have a small wedding here?

Yes, as long as the head count doesn’t exceed 50, will certainly rent Upstairs at the Mansion Venue for weddings.  

Do you have space for the bridal parties to get ready?

No, however, there are super cute AirBnB’s within walking distance!

Can I swing by, pop over, drop in?

Sure, during normal business hours, come by anytime!

Is alcohol allowed?

No, our insurance policy does not cover alcohol and it is too expensive to get for one event.

Are candles allowed?

Yes, however, they must be enclosed in glass and located a safe distance from all flammable materials. Sterno may be used with chafing dishes.

How do I secure my event date?

Give us a call (423-337-6623) or email SweetwaterTNFlowers@gmail.com and we will check our calendar for availably!  A non-refundable 50% deposit and rental agreement is required to save your date.  The final 50% must be paid 30 days prior to your event. Upstairs at the Mansion Venue